Privacy Policy

Last updated: 14 March 2026

1. Introduction

Cogno AI Ltd ("we", "us", "our"), registered in England and Wales (Company Number: 16811357) with its registered address at The Courtyard, Hemel Hempstead, Hertfordshire HP1 1LF, United Kingdom, is committed to protecting and respecting your privacy.

This policy explains how we collect, use, and protect your personal data when you use our website and services, including DIY Tax Return.

2. Data We Collect

We may collect the following types of personal data:

  • Name and contact information (email address)
  • Account registration details
  • Financial data you provide for tax filing purposes (bank statements, income details, expense records)
  • Usage data and analytics
  • Device and browser information

3. How We Use Your Data

  • To provide and improve our services
  • To process your tax returns and financial analyses
  • To communicate with you about your account and our services
  • To comply with legal obligations
  • To protect against fraud and ensure security

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including AES-256 encryption for data at rest and TLS encryption for data in transit.

5. Your Rights

Under UK GDPR, you have the right to access, rectify, erase, or restrict the processing of your personal data. You may also have the right to data portability and to object to processing. To exercise these rights, please contact us at hello@cognoai.co.uk.

6. Contact Us

If you have questions about this privacy policy, please contact us at:

Cogno AI Ltd
The Courtyard
Hemel Hempstead
Hertfordshire, HP1 1LF
United Kingdom
Email: hello@cognoai.co.uk